So suddenly the white horse (Sloaney Pony) pub is the scene of gang warfare as football “fans” nut each other senseless on a quiet Sunday night in Parsons Green!

Then I am driving to drop the girls off at school (only in car because buggy wheel flat!) when a motorcyclist gestures for me to move over (obviously not seeing the woman my side of the road putting her child into a car)…… and as he drives past he thumps my drivers wing mirror.  The glass smashes and the children cry….. !  Who on earth has so much aggression at nine o clock in the morning that they vandalise someones car like that.

All very annoying and a tad depressing – but to get much worse when I call around to replace the glass to be told it is a “dealer only part” and the dealer wants £261.53 for it!

£261 for a mirror that would fit in your hand bag – how ridiculous!

Was asked onto BBC Breakfast to be the font of all knowledge on the subject of the cost of bringing up children…….  A new survey (who on earth keeps doing these) found that it costs £180,000 to get them to the other side of university.  A little early morning maths got me to the figure that in years 1 and 2 I spent approx £1,100 on nappies alone! So for those 2 years I had to pay £2,200 and earn approx £4,000 – and that’s without so much as a wet wipe crossing their delicious little bums!

The Breakfast green room is always worth a visit – the most bizarre group of people fresh (or not so) from their duvets.  On Friday I sat between a futuroligist (how on earth do you become one of those) and the original Tinkerbell (or voice of) from Peter Pan.  Now that was worth washing my hair at 6am for!

As you will have seen from any newspaper over the last month….. there is a revolution on the high street.  And nobody loves revolting consumers more than me!

Initiated by the very smart Martin Lewis at www.moneysavingexpert.com bank customers are being encouraged to write to their banks and demand money back for excessive charges levied over the years.

Millions of people are printing off Martin’s standard letter and sending it off to their branch in the hope of……. that’s the question.  I had a dispute this morning about what their motivation was.  I suspect that people are motivated more by cash rewards than by doing something for the greater good.  My man believes that it is consumer empowerment and a chance to fight back at the good guys.

My dilemna is that I rather like my bank and my bank manager, however, I have frequently been the victim of the £50 letter telling me I have slipped into the red (or very red).  Should I go for it and join the rebellion as any consumer champion worth her salt should?  Or should I just accept that I went overdrawn and there was a price to pay?  Watch this space……

Why are so many companies employing people with the phone manners of a meercat?  And the intelligence of an armadillo?

 Last week we were away skiing and every single day at about 4pm I got a call from someone at the Bank of Scotland (sounding like they were talking through three layers of thick tartan)……..  Why do these people in call centres not put their flipping headsets on properly?

Every day I answered the phone to be asked to prove who I was by going through a series of security checks.  To which my answer was – “you called me – on my phone – tell me what it is about and then I will jump through your hoops”  Of course, we got nowhere as they refused to continue the conversation without knowing my mother’s maiden name!

 I assumed correctly that my payment cheque had not reached them on time – but how can they justify calling each and every day when I have told them to put the query in writing and I would deal with it immediately on my return.

Then I had a row with the most infuriating person at an estate agents who suddenly decided it was time to tell me that my last tennant still owed money and that they had failed to collect it ……. ten months after I had returned his deposit cheque!!!!!

 As a result of these hapless souls I have decided to develop telephone karma.  I am going to refuse to let these people wind me up…… I am not going to react and end up at boiling point…… I am going to be A.N Other Cool Customer and see if it works.

Why is she having so much fun on a monday morning?